Managed Services

GlobalDoc offers the customized solutions you need to make sure all your communications initiatives are a success. Whether you require translation, multimedia services, interpreters, or developing relationships with trusted in-country validators, GlobalDoc manages your multilingual communication projects from inception to completion.

To ensure your organization’s information is a step ahead of competition on every continent, we monitor trends in the marketing and technical communications industry worldwide. This way, we are ahead of the curve in incorporating new ideas and approaches into your multilingual communications.

The breadth of our managed services is scalable to your needs. We facilitate communications between designers, technical writers, and programmers. Our offshore and onshore facilities work together seamlessly to assist resource management in providing cost-effective solutions, customer service, and technological expertise far surpassing industry standards. With GlobalDoc, you avoid the need to hire multiple project managers or additional internal resources for translation initiatives. We’ll also work to coordinate translations with your chosen vendors or help you select appropriate, experienced partners. We will see to it that you successfully produce your message in any media or language required.

As part of our commitment to providing full-service business solutions to our clients, GlobalDoc offers recommendations on the most effective ways to write, design and publish all of your information. In addition to our strategic communication services, we also provide LangXpert®, an automated GlobalDoc project management software suite. This proprietary resource tool provides seamless real-time information to all members of a project team, both internal and external.

The GlobalDoc onshore/offshore business model provides your company with industry leading services at a substantial savings. The company operates internationally from our headquarters in Atlanta while utilizing wholly owned subsidiaries in Europe (London) and Asia (Bangalore) as integral to our offerings. Our Atlanta and Bangalore offices are staffed with trained project managers and experienced executive management. The facilities quickly and efficiently expand based on client volume requirements making GlobalDoc operations highly efficient, yet agile enough to respond to your company’s needs. Our London office serves as a touchdown point for our clients in the region – allowing for easy access to GlobalDoc in Europe via our incorporated UK corporate entity.

We pride ourselves on our seamless worldwide operations. Our global, professional, and technological expertise provides the same high quality standards regardless of where your project is managed. You are assured exceptional content produced by GlobalDoc teams of native speaking, in-country, certified translators who provide the actual translated text – the backbone of any translation requirement.

In 2007, GlobalDoc implemented a unique training and management process in response to the opening of our Bangalore, India operations. We train key personnel in the United States and they regularly interact with the Atlanta office. The retention rate of our offshore employees is excellent, and clients enjoy the award-winning service from our offices at home and abroad. The low attrition rate at GlobalDoc speaks to the success of our operations. Our clients benefit by having access to the same experienced project managers, employees, and network of professional translators year after year, many of whom have been partnering with GlobalDoc for over a decade.