Articulate. Nuanced. Accurate. Timely.
GlobalDoc delivers unsurpassed translations and customized solutions to the international marketplace. While other language service providers have come and gone, GlobalDoc continues to offer the client-centric service and innovative, technology-driven offerings that have kept us at the forefront of globalization. We help clients disseminate their important content worldwide in any language. We will help you implement an information development plan to reach any audience – anywhere, anytime.
Certified and Individually Tested Translators
GlobalDoc offers an extensive network of expert translators who specialize in the complex vocabularies and linguistics integral to your specific industry. Our translators acquire certification through professional associations in their regions, where accuracy and dialect interpretation is best determined. Without exception, only full-time, native-speaking translators working from within their respective countries are approved to work with GlobalDoc.
We have always held the belief that just because someone speaks a particular language does not make them qualified to translate information. In today’s business environment, it is easy for someone to launch a website and call themselves a translator or translation service. However, there is much more to providing accurately translated information than just being able to understand and speak a language. Industry-specific information, client-specific terminology, nuance, and message intent are all variables only professionally trained and experienced translators can provide. GlobalDoc works on client’s behalf to ensure professional standards are upheld in every aspect of our operations so the information we produce can be used with confidence and for the intended purpose.
We might add that these concepts apply in many cases to attempts to use internal employees within companies to translate information. Internal employees are usually not qualified to consider aspects of translation that would be considered by someone who has the full-time responsibility of translating information within a specific industry. In addition, access to the types of technology offered by GlobalDoc to maintain quality and long-term objectives within a client’s operations may be lost over time. Companies serious about maintaining a high quality global footprint will benefit from utilizing GlobalDoc’s suite of services.
GlobalDoc requires all translator candidates to complete our stringent training program, pass a proprietary RFI process, and incorporates the latest in translation industry technology into their offerings. In addition, translators must pass unannounced spot testing by GlobalDoc and frequently, our clients. Our strict quality control measures ensure we’re offering our clients the most cost effective and highest quality translation services available today.
GlobalDoc’s proprietary enterprise level automation tool enables seamless project workflow in support of all languages. LangXpert® streamlines our every internal operation. In turn, when you utilize LangXpert’s web-based 24/7 capabilities, we manage your international communications requirements – saving money and time.
The validation (approval) process is a key component of any high-quality translation process. All of our certified translators have comprehensive experience in their industry-specific categories. Your information is always handled by subject matter experts with a thorough background in the project vocabulary. Peer reviews are a required component in the GlobalDoc validation process to ensure translations have been thoroughly checked by an experienced editor before reaching our clients. In addition, our LangXpert® software allows for all projects in validation stage to proceed in accordance with stringent quality assurance guidelines.
GlobalDoc offers assistance for any client-specific validation requirements and helps to implement approval strategies such as the following:
A client may assign an internal subject matter expert (“validator”) to approve and validate text. In this instance, GlobalDoc project managers coordinate workflow between the translator and client-assigned validator
If a client doesn’t have the internal or in-country resources to approve translations, GlobalDoc assigns an experienced second editor for additional quality control.
GlobalDoc helps our clients cultivate a client-approved GlobalDoc validator. Over time, this trusted translator becomes fluent in the client’s product terminology, develops product-specific translation memory, and maintains project glossaries for subsequent requirements and future translator use.
The combination of an expert GlobalDoc translator, editor, and our automation-driven LangXpert software ensures information is accurately and professionally translated. Clients have the assurance they need to launch their information in any language worldwide.
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